top of page
Photo 21-11-2022, 10 29 50 am_edited.jpg

PRIVACY POLICY

Introduction
We at Shannen Kimberley (“we”, “us”, “our”) are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, store, use, and disclose personal information when you use our website, purchase products, subscribe to our mailing list, or otherwise interact with us.

​

1. What information we collect
We may collect personal information, including but not limited to:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment information (e.g. credit card or other payment method) — only as required to process orders

  • Any information you voluntarily provide via contact forms, subscription forms, or customer support communications

​

2. How we collect information
We collect information when you:

  • Place an order on our website (“Shop” section)

  • Subscribe to our mailing list / newsletter

  • Contact us (via email or contact form) for enquiries

  • Use our website (cookies or analytics — see below)

​

3. Use of information
We use your personal information to:

  • Process and fulfil your orders (payment, shipping, customer service)

  • Communicate with you about your order or account

  • Send marketing or promotional materials if you have opted in (e.g. newsletter)

  • Improve our website and services (e.g. via analytics or customer feedback)

​

4. Disclosure of information
We will not share or sell your personal information to unrelated third parties, except:

  • To service providers who help us fulfil orders (e.g. delivery partners, payment processors) — only to the extent necessary to deliver your order

  • As required by law or to meet legal obligations

​

5. Data storage and security
We take reasonable steps to safeguard your personal information from unauthorised access, disclosure or misuse. However, as no method of electronic transmission or storage is completely secure — we cannot guarantee absolute security.

​

6. Your rights — access and correction
You may contact us (via our email address: shannenkimberley@outlook.com) to request access to, correct, or delete the personal information we hold about you.

​

7. Cookies and tracking
Our website may use cookies or similar tracking technologies to improve your user experience and collect analytics data. You can disable cookies in your browser settings — but note that some features of the website may not function properly if cookies are disabled.

​

8. Changes to this Policy
We may update this Privacy Policy from time to time. We will publish any updates on our website. Continued use of our website after changes indicates acceptance of the updated policy.

​

9. Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

bottom of page